Internal Complaint Committee

Purpose of the Committee

The Internal Complaint Committee supports a secure and dignified environment within the institution. It receives concerns confidentially, promotes awareness and helps ensure that complaints are considered fairly and responsibly.

Key Responsibilities

• Receive and acknowledge complaints in a sensitive manner
• Maintain privacy and confidentiality during the process
• Provide a fair opportunity for all concerned persons to be heard
• Promote awareness about respectful conduct and personal dignity
• Recommend suitable action according to applicable institutional rules

Submitting a Concern

Students and staff may submit a written complaint to the college office or contact an authorised committee member. The complaint should contain clear details of the concern and any available supporting information.